Frequently asked questions
What is your shipping policy
Please allow 2-5 business days for packaging and shipping. Items will be shipped via USPS with a 2 to 3 business day delivery. All Confirmation tracking numbers will be emailed.
Do you do local pickup
The option for local pickup is available for Charlotte and surrounding areas.At checkout, chose the "Pick Up" option and then email us to receive location and time details. All Payments should be paid before pickup no exceptions.
How do you handle returned Mail
As of October 1, 2018, the customer will be responsible for paying shipping cost for any items that will be re-delivered to you. Please insure shipping information is correct when placing order.
How can I contact Couriers?
If your delivery status says delivered and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS (1-800-275-8777). Any lost, stolen, or damaged packages must be reported to the USPS claims department.
What's your returns policy?
Thanks for shopping Styled By EG
Have a problem or need to return a item? At Styled by EG we check all items before shipping to make sure they are in perfect condition and are packaged carefully before sending to you. You may return or exchange any full priced items for full store credit within 7 days of purchase date.
Although we can not guarantee that the item or size will be available to you. Store Credit will be available for size changes or damaged items upon company discretion.
Upon discretion decision all items can be returned to:
3020 Prosperity Church Rd #635
Charlotte NC, 28269